The final sprinkling of fairy dust to ensure your special day sparkles with no problems – the Terms & Conditions!
A £20 non-refundable deposit is required to secure your booking and must be received within 7 days of booking your party.
Any balance due is payable on day of party in cash. Alternatively if you wish to pay by cheque, we must receive your cheque 3 working days prior to the party date. Please make cheques payable to “Party Pixies”
Under exceptional circumstances should you need to cancel your booking, we are happy to transfer your deposit to an alternative date within 3 months of the original booking, so long as we are notified at least 3 days before the party date.
Please notify our staff prior to the party if any children have allergies to cosmetic and hair products. Party Pixies accepts no responsibility for failure to notify us of any such allergies. We do have public liability insurance.
We will endeavour to arrive at your party venue on time. We accept no responsibility for circumstances beyond our control e.g. Adverse weather conditions, unexpected traffic delays or accidents. A small mileage charge will be applied to parties outside our core area. This will be discussed and agreed at time of booking.
INCREASE IN NUMBERS ATTENDING
Should you upgrade your party package to include more guests, please contact us at least 48hrs prior to the party. If we feel it necessary we may need to increase the time and staff accordingly. This is subject to availability.
DECREASE IN NUMBERS ATTENDING
Should you need to decrease the numbers attending, please contact us at least 48hrs prior to party. If less than 48hrs notice is given you will be charged for the number originally booked.
We do require at least one adult to be present for the duration of the party. The liability for the safety of all guests lies with the responsible person who must be over 18 years of age.
In exceptional circumstances, should we feel that a guest(s) is behaving in an unacceptable manner, we reserve the right to ask the responsible adult to exclude the guest(s) from the party.
Due to health and safety in the salon children are not allowed in the kitchen.